What clients are saying...

Working with Sarah was an absolute pleasure! Her professionalism, attention to detail, and deep knowledge of the market made the entire process seamless and stress-free. She took the time to understand exactly what we were looking for and went above and beyond to ensure we found the perfect home. From start to finish, Sarah was always available to answer questions, provide guidance, and negotiate on our behalf. We couldn't be happier with the process and outcome of both buying and selling with Sarah! We will always highly recommend her to anyone looking to buy and/or sell a home!

I recently worked with Sarah to sell my father's condo, which was an incredibly emotional process for me following his passing. Sarah went above and beyond throughout this journey. She approached every aspect of the sale with genuine kindness, respect, and professionalism. Her compassion, grace, and understanding helped ease the burden during a difficult time. She handled every detail seamlessly, ensuring I felt supported and informed from start to finish. I truly couldn't have asked for a better realtor to guide me through such a sensitive experience. Thank you, Sarah, for making this process as smooth and caring as possible.

Working with Sarah was an absolute delight! From the initial consultation through to closing, she was professional and knowledgeable. Sarah had great advice for us in terms of preparing our home for sale and pricing it competitively for the market. We had an over asking price offer day 1 of the listing and closed within 2 weeks. If you are seeking help selling your property, I highly recommend Sarah Keily! Susan W

If we could give Sarah 10 stars we would! She was professional, thorough, and easy to work with. Sarah was on top of the whole process and made it easy for us first time home buyers. She was very responsive and helpful throughout the process. We are so fortunate that we found her, I don't think we would have gotten our house without her specifically. We will definitely be recommending her to all of our friends and family!

Excellent to work with. Fought for us to get a house we really wanted. Gave us perspective when we needed it.

Sarah has never disappointed us during our times with her helping us buy and sell homes. She is very engaging, keeping us in the loop during the entire process even during non normal hours she goes above and beyond answering all of our questions so we feel comfortable and confident we can get it done! She has been a delight and couldn't ask for a better realtor!

This is the second time we've worked with Sarah. She is professional, thorough and stays in touch through the entire process. Sarah provided excellent feedback and made sure our home was ready to be listed, which ensured a fast offer and sell. If you're looking for someone who pays attention to detail, provides excellent service and gets the job done, reach out to Sarah.

Sarah was amazing!!!! She is so fast and responsive! Which made finding a house in this fast housing market super easy!!!! We loved working with Sarah!!! We had so many changes we requested of her throughout this process and she instantly took action and made it feel easy!!!! She is sooooo prepared, she had multiple options written up for us which was a HUGE help!! She was very honest and we could really lean on her honest feedback and advice! Sarah is very knowledgeable and left us feeling comfortable throughout this process! Would highly recommend working with Sarah!

Repeat customer! Sarah is amazing to work with and we will continue to work with her for real estate sales. She worked with us to meet tight deadlines and exceeded expectations. We would recommend Sarah without hesitation to anyone looking to buy or sell!

From our starter home to our forever home, Sarah has been there for every step of the way. She took to heart what we needed for our big family and executed it. Sarah not only helped us get our amazing new house but she worked quickly to help us prepare and list our current home. We received multiple offers and couldn't be happier with the one we accepted! She has great communication skills and is very driven. We are so appreciative of Sarah and glad she has turned into a forever family friend. Thank you!!

Sarah has been wonderful searching for properties and finding the one that was the right fit for our needs! I like Sarah's personal input she has on each property and value her knowledge of the community.

Sarah is an absolutely exceptional real estate agent! Sarah was always responsive, took our input and interests to heart, and found us the most amazing dream home! We could not be happier and feel like she truly celebrated our dream come true purchase with us!!! We remain humbled and grateful to have found Sarah!!!

Awesome working with Sarah! She was very patient with us while we were looking for our home.

Sarah did an excellent job helping us sell our property. I'm confident her strong communication skills and hard work got us a deal we liked. We would highly recommend Sarah to anyone who's looking to sell their home. Thank you!!

Sarah was great through the whole process! She was professional, quick to respond, and very knowledgeable. I would recommend her to anyone looking to buy a house.

Sarah did an outstanding job for us. We contacted her a lot with questions and requests and she always jumped on it right away. Through weekends, holidays, mornings or evenings she always got back to us. She sent us home ideas that were not even on the market yet so we could jump on them asap if needed. She was always helpful, courteous, and had patience with our endless questions.

Sarah was an absolute joy to work with. We are new to the Lake Country area, and met with Sarah weeks prior to finding our dream home. During that meeting, we expressed what we were looking for and her local expertise led us right to that home. What more can you ask for in a realtor?! Sarah Keily found our dream home and she'll find yours too.

Sarah was a wonderful buyer's agent. She was faced with many obstacles during the negotiation and closing process of our fixer upper including working through challenging inspection repairs with the seller, tons of communication between all parties, and staying on top of last minute scrambles to finish the job. She remained professional and transparent with updates as well as responsive to my concerns. I would recommend her to anyone and use her again in my future buying and selling endeavors.

Sarah was absolutely awesome to work with as first time home buyers. Not only did she help us throughout every step of the process, she educated us and answered our questions to ensure we understood each step. While Sarah is extremely knowledgeable about Lake Country real estate, her knowledge of the schools, area and communities was especially helpful. Sarah was truly interested and invested in our journey and made the home buying experience fun! We're so thankful we had Sarah as our partner!

We worked with Sarah to buy a new house and sell our current house. She was incredibly patient with us as we navigated what we needed and wanted in a new house. She also would provide guidance and input where needed to. Sarah also did a great job setting our expectations upfront, when it came to listing out house. She is pretty particular how she wants her listings to look and that's because they sell quickly when they look that good. Our house was on the market for 48 hours and we had just over 20 showings in the first couple of days and 4 or 5 offers. We were so happy with how she navigated everything and communicated each step of the process for both buying and selling. She is so good at what she does and it shows in how both transactions went!

I'm very pleased by outstanding preparation and service during my home sale with Sarah. I was impressed right from the consultation with the amount of research and confidence in my property and area, and felt fully supported throughout the home sale. She made it very easy to choose Shorewest. She absolutely knows the area and exhibited excellent communication skills, both with myself and when negotiating with the buyer and their agent. This was my second home sale, and easily the smoothest and most pleasant agent interaction I've had. I highly recommend working with Sarah and Shorewest!

Sarah is the best. She came up with creative ways to help get our offer accepted. She's on top of all the ways , in todays market, to get things accepted. She kind, informative, and is great at communicating. i highly HIGHLY recommend her!!

We have had Sarah as our realtor for over 3 years and we have loved the whole experience. From buying our first house, investing in some land, and selling our house, she has walked with us every step of the way, making sure we know exactly what's going on, fighting for us to get the best deal, and working extremely hard to make sure our needs are met. If you get the opportunity to work with her, do not hesitate, and be rest assured you will be taken care of and she will work her hardest to make sure your needs are met. As soon as we are ready for our next place she will be the first number I call!

This was our second time using Sarah as our relator and we could not have had a better experience. We did everything remote and Sarah was so accommodating and made sure every detail was taken care of. We were on a very tight timeline with moving from out of state and Sarah made sure we got everything done in time. I can't recommend her enough and we are so happy with our new home!

Sarah was awesome! She did her research to help me find the right listing price for my house, and we accepted an offer 4 days after listing. She is easy to work with and communicates through every step... highly recommend!

Sarah was amazing throughout the entire process of selling our home and finding a new home. Sarah was able to connect us with different vendors to help us prep our home to sell, as well as get our new home ready to move in. She was always available through text, email, or phone call when we had a question. She truly knew the area and the market and we felt so confident in her skills as a realtor. We are so happy we put our trust in Sarah and are incredibly happy with our new home.

Working with Sarah to find our home was incredibly smooth, stress-free, and FUN! I felt at ease knowing that she was taking care of so much behind the scenes and am so grateful for her knowledge and confidence throughout the process. I 100% would recommend anyone work with Sarah to find their next home!

We have multiple friends who have found their homes with Sarah's help, so it was a no brainer that we wanted to work with her to find our home. She answered all our questions thoroughly and helped us understand everything. We could trust her to keep it real with us. She found us a fantastic home off-market and helped us through the each step of the process. We are so grateful for her help and expertise!

We brought Sarah in to help with the purchase of an off market home. As a first time buyer she help educate us on all our options and showed her dedication and expertise daily. Her commitment and trusted advice was irreplaceable. Needless to say Sarah is a rock star and made the entire process as smooth and enjoyable as possible. Thank you Sarah!

Sarah is a great friend, so working with her as our realtor was a no-brainer. We made a big move for our family, and couldn't imagine doing so with anyone else. She provided the perfect balance of guidance and patience as we searched for our long-term family home, and helped us take confident, timely actions when needed. As a result, we were able to secure a beautiful home, and make a long-awaited move home sooner that anticipated. I really don't think we could have made this happen without Sarah, we are thrilled and so grateful for her!

Sarah was on top of every aspect of the purchase from start to finish. We knew what to expect and she communicated all along the way. Its great to have someone along the way when purchasing a home. She is the best!!

We had a great experience with Sarah. She was very responsive to our questions and went above and beyond to help us buy our present house and sell our former house, all within a period of only 2 weeks. Phone calls and emails were answered right away. I wouldn't hesitate to recommend her.

Sarah was extremely helpful and explained the whole buying process clearly! We were able to purchase our house under asking and had no unexpected surprises!! We will definitely refer any friends and family to Sarah!

It was and absolute JOY to work with Sarah. She found exactly what we were looking for. She was super flexible with our busy schedules and very kind during the entire process. HIGHLY recommend Sarah to anyone looking to find a home.

Sarah helped us get a better house than we would have ever imagined and was super helpful through the whole process.

Working with Sarah to sell our home was the best decision that we made! Sarah is exceptionally detailed and organized and she helped us navigate the pre-sale process flawlessly. Her recommendations regarding house staging and pricing was definitely a factor in us receiving many many offers. She was in constant contact with us as well as our selected buyer to ensure that when closing day arrived, there was no stone unturned. If you are looking for an agent in southeast Wisconsin, choose Sarah, you will not regret it!

Sarah has become our Family Realtor! She has a great can do attitude with exceptional up-to-date marketing and graphic skills that really make your property pop so much more than others once it is listed. My house sold in 4 days with offers up to $50,000 over asking! She more than met my expectations and will be working with me again in the spring.

I am very happy to have met Sarah. She not only meets but always exceeds my expectations. She is a great listener and understands the trends in real estate. Sarah is a positive thinker and is as comfortable in the lake country area as she is on the north side of Milwaukee. She sees the potential in every property and markets them that way. Closings are covered very well with no hitches or unanswered questions.

Sarah was great. She stuck with us for almost 2 years while we went back and forth on houses until we found one that made my wife and me happy. She was pleasant, easy to work with, and never pushy.

Sarah was an invaluable asset to me while I was looking for a new place to live and simultaneously selling my old house. She directed me to all the resources that I needed to complete both of these overwhelming tasks. I am very glad that I used a professional real estate agent such as her.

Another Successful deal with Sarah. This challenging property had some issues and I needed a certain price to meet my goal. She listened to my needs and the reasons why. She was able to find the perfect buyer who hit my price on the mark, the first time. Her negotiating skills are Exactly what I needed and didn't waste anyones time. Investors or homeowners, this is the agent you need.

You are in the best hands when you have Sarah as your realtor! Sarah is so knowledgeable about the market and walked us step-by-step throughout the process of selling our first home. We had so many competitive offers and she explained each one without skipping a beat. The easiest decision we made was picking Sarah as our realtor and would recommend her to anyone. Thank you again Sarah!

Sarah made buying a house so easy! We closed on our house and got married in the same month. Thanks to Sarah, buying a house was the easier of the two!

It is no secret that purchasing a home in 2021-2022 resembles entering an arena filled with gladiators. The whole process, coupled with an eye-popping rise in prices and interest rates, was so intimidating that we considered postponing this major life accomplishment indefinitely. We were, thankfully, persuaded otherwise by Sarah! Having been raised in Wisconsin's famed Lake Country, we knew she would have unrivaled knowledge of the local communities, which was a major plus as we navigated the home-buying jungle. Sarah took the time to learn what we wanted and where we wanted to be, but also took the time to get to know us as people, not just another couple trying to buy a home. We appreciated her attention to to our personal lives and were very impressed as she showed us additional options and locations that we had not previously considered. Sarah was great about sending homes that worked for us and leaving off homes that would not. She also kept our expectations realistic when we pursued homes that would ultimately go way above our budget in the bidding wars homebuyers have become used to seeing. While navigating the home-buying jungle I spoke of earlier, you need the kind of knowledge demonstrated by Sarah Otten Keily. She answered all of our questions, sometimes on multiple occasions. She knew what clauses and allowances to use to ensure our offer was competitive in homes that had 15-20 offers. Sarah impressed us by her relentlessness in chasing down homes that she thought would work for us. She was refreshingly responsive and exhibited a true grit during commutes and walkthroughs at homes during Wisconsin's well-known inclement winter and spring weather. She was recommended to us by previous clients of hers who were very impressed with her ability to buy and sell homes off-market, which made ALL the difference for us during this home-buying frenzy. Sarah's local knowledge, combined with her strong attention to detail, making us feel like a priority, meeting us whenever schedules allowed, seamless communication, unyielding positivity, and excellent work in finding off-market homes made buying our first home feel like we were working with a close friend. She has certainly earned our business in the future and assure you that choosing her as your realtor is one of the best decisions you can make. Results matter, and we were more than impressed with results Sarah got for us.

Sarah is the greatest. Very professional, kind, and courteous. She went beyond her realtor status at crunch time. She took stuff to St Vincent, discarded stuff to the curb. it is pouring and she continued to get wet. The sale price was phenomenal. Thank you Sarah for all your hard work and the other staff members involved. May God bless you and your family. I am so grateful to you.

We cannot say enough good things about Sarah! As first time home buyers, we had a lot of questions. Sarah was always willing to talk us through every step in the process ensuring our questions were answered and needs were met. Being a buyer in the current market is challenging, but Sarah made what we thought would be a difficult process smooth, and virtually worry free. Her professionalism, promptness, expertise, and strategy are like none other. Sarah is kind, knowledgeable, and fun to work with. Sarah will be our first call when buying or selling a home in the future, and we would recommend her to anyone looking to work with a realtor.

Sarah exceeded all of our expectations! Buying and/or selling in this market is a wild ride and we definitely picked the right partner to navigate us through. She was so knowledgeable, thoughtful, and patient with us through the entire buying and selling process. We never hesitated to reach out to her with a question or concern and always received a prompt response. You will not regret working with Sarah!

Sarah was so helpful throughout the entire process of selling my mom's house. She walked us through everything and made what could have been a difficult process so much easier. Thank you, Sarah!

As a first time homebuyer finding a house in this market seemed like it would be a nightmare. Thanks to Sarah Otten Keily it has become a dream come true! Mrs. Keily's intelligence, professionalism, confidence, and experience settled all of my fears of trying to purchase my first home. She was always prompt to respond whenever needed and was a pleasure to work with. Sarah Otten Keily will be my first call when buying/selling, with confidence she will surpass expectations.

Sarah was AWESOME! We both took job relocations to Texas and had 2 weeks before we had to be there. I needed to put the house on the market right away. We interviewed a few realtors and knew Sarah was the one! Working with a relocation company is a bit complicated but Sarah followed all the rules and asked all the right questions. Sarah helped de-clutter the house and staged it perfectly even after we were gone. We had total trust in her. Sarah sold our home in less than a week!! We could not have picked a better realtor. If you're going through a relocation or just a regular move..CALL SARAH..she will not disappoint.

Sarah was a terrific person to guide me in the purchase of my first home. She worked very hard to to assure that I was getting the right house for me and once we found it she was responsive and a major resource throughout the negotiation process even helping me solidify the deal on thanksgiving day. I would recommend her to anyone I know buying a home, first timers or not, and would absolutely reach out to her in the future if I come on the market again. Thank you Sarah!

Sarah made our first experience selling our home easy and enjoyable! She navigated through roadblocks with grace and patience, helping us find our dream home to purchase while at the same time getting the sale of our home prepped and listed. Sarah's quick responses, knowledge about the current market conditions, and strategic pricing will make the sale of your home a breeze. Choose Sarah Otten Keily to make your home buying and or selling dreams come true!

Sarah was absolutely amazing to work with! Every interaction was so professional yet friendly and she had great communication throughout the whole process. She was always on top of it. She truly listened to what we were looking for, showed us a variety of properties, and really helped us narrow down our options until we found our perfect home! She made the whole home buying experience seem so easy and helped us feel so comfortable each step of the way. I would HIGHLY recommend Sarah to anyone and will definitely use her services in the future if we move again!

Sarah was very helpful and provided exceptional support in finding me a new home. She was through and well informed. She guided me through the process and it was a delight to work with her. I would recommend her services to all. Thank you so much for all your knowledge and expertise.

Sarah was very helpful every step of the way with selling our home. Sarah always kept in touch with us, and made it very easy to get in touch with her throughout the whole process. Sarah is the best! We couldn't have done this without her!

Christina and I were so lucky that Sarah was at a house we were looking at. She made selling our so easy talked us through the rough spots and assured us that everything would run smooth we would recommend Sarah to anybody looking to buy or sell a home. Very professional very knowledgeable and has a wonderful personality...Thank you again for making all of this go so smoothly!

My husband and I were so happy that our Mortgage Advisor referred us to Sarah Otten Keily. Throughout our 4-5 month search for the perfect, affordable home for us, Sarah showed patience, professionalism, expertise and great suggestions. Her response time to our many questions along the way was wonderful. I would definitely recommend her to anyone looking for a new home no matter what stage you are within your process.

Let me just say, you will not be disappointed with Sarah as your realtor. Her knowledge and understanding of today's housing market is fantastic! Her communication with us was great. She always kept us updated. She priced our house right. In one day, we had an offer, above asking price and closed in 4 weeks! The entire process for us was carefree and without problems. We are so happy with everything Sarah did. If you are looking for a realtor, call Sarah Otten Keily!

Sarah was terrific to work with throughout the entire process. She was very professional and diligently responded to our questions, not to mention she knows her stuff! We will definitely use her again on future home/rental purchases, and she will be highly recommended to our friends and family who are in the market.

Sarah did an excellent job of balancing our taste (both of ours haha), location and budget. She was personable and fun to work with. Very timely. Would love to work with her again in the future.

Sarah was nothing short of amazing to work with, which we already knew she would be when we choose to work with her. Having an existing business relationship with Sarah, I already knew that she is very professional, concise, dedicated to her clients and works very hard to represent her clients in the highest regard with integrity. Sarah doesn't miss a beat and her speed to respond is exactly what you need when buying or selling! Her marketing strategy far exceeded our expectations and resulted in us receiving top dollar for our property. The entire process of selling our home was seamless, we could not have asked for it to go smoother or be any less painless. Thank you Sarah for the complete slam dunk!!

NO WORDS describe how fantastic Sarah is as a realtor, business-woman, partner, friend and all around fabulous gal. We live in NYC so navigating the hot market, virtual tours and a variety of options/cities could have been a challenge. NOT for Sarah! She flawlessly managed offers, FaceTime tours with my mom, advice and tips, plus she secured an off market property that truly met our needs. She knew what we wanted and found it! We could not be more thankful and grateful for Sarah's guidance and knowledge of real estate and the Lake Country area. Would recommend to anyone at any stage of selling or buying a home! 10 stars out of 5!

As a former agent myself, and in a family of agents (albeit in a different state), Sarah is one of the most knowledgeable and helpful agents I have ever known and been lucky enough to work with. I fully recommend her, and wouldn't hesitate for a second to use her again, if we would ever decide to sell the awesome house she helped us get into.

We had a great first time home selling experience with Sarah! It was a crazy market and we had a few unexpected hurdles in the process with our first buyer falling through but Sarah guided us through everything and we ultimately received an even better second offer. We are very pleased with the results. Selling a house can be very stressful but Sarah makes it far less so. We couldn't recommend her enough.

Sarah is a top agent and valuable asset during any type of real estate transaction. This is our family's third experience with her and won't be our last! She helps answer questions, get information, and is a great communicator. Thanks again!

Contacting Sarah to help us list our first home and to help find our new home was the best decision we could have made in this competitive market. She made the entire process so seamless for us. Sarah listened to our wishes, provided great suggestions and kept us informed every step of the way. She had an answer to any question we threw at her and was so easy to talk to. She has an easy-going and friendly demeanor which helped to calm our nerves while dealing with any stressors. Sarah's knowledge of the local area landed us a one-of-a-kind opportunity and we are so incredibly thankful for the hard work and time she put in to finding us our next home!

Sarah helped us buy our first house and we are very happy that we worked with her. She is really nice, knowledgeable and responds quickly. She is great.!!!

The housing market has been crazy the past few months, and Sarah was tenacious in finding me the right place. She had my back and was there to talk through every question I had. I cannot recommend Sarah enough, she truly cares about the people she works with.

Sarah will find you your dream home and more! We searched high and low and Sarah delivered it all. Nobody will work harder for you!!!

Sarah did an outstanding job selling our house and helping us buy our new home. She was available anytime we needed her and she made the entire process easy. I would highly recommend her to anyone that needed a professional agent.

We enjoyed working with Sarah. She listened to our 'wish list for a home, and helped us in our search. She sent us e-mails with houses that met our desires as they came on the market (sometimes before they were on the market - if she was aware of them). She set up showings quickly, and in a way that was convenient for us. Sarah was always pleasant. We have been in our current home for 43 years, and we needed guidance in the steps to place an offer. She provided insight and recommendations, which were MUCH appreciated in the current housing market. She led us through the process of purchasing our new home....and we felt very comfortable with her leading us. We loved that Sarah took a picture of us in front of our new home (on the day of closing).

We got so lucky to stumble upon Sarah and to have her as our realtor. She made our first time buying a home a breeze! Sarah really cares and goes the extra mile for her clients! She took the time to help us through every step of the process and every question we had. I highly recommend Sarah! Thank you again!

Sarah did a great job! Finding a property for me was especially challenging because we were dealing with a time factor as well as distance. I was in another country and had to utilize family members as my eyes as well as Sarah, and actually purchase my home sight unseen. Sarah then arranged a special viewing once I returned home to see my new property and I was very pleased. She is definitely a 5 Star agent!

Our experience with Sarah was awesome!! She helped us immeasurably in waging a 6 month battle with the Covid market to secure a lake home. A consummate professional, Sarah is responsive, experienced, and hard working. She leaves no stone unturned in her efforts to assist in every way possible. It is a pleasure working with her and we would definitely recommend her to family and friends.

I was beyond blessed to call Shorewest and choose Sarah Otten Keily for my Realtor. She is so kind, extremely knowledgeable, kept me very well informed and made my buying and selling a smooth transition. I feel I made a new friend and will definitely refer her and use her in my next adventure. Thank you, Janiece Mathews

Sarah was great for our home buying experience!! I highly recommend others consider Sarah for their realtor needs. Sarah is responsive to all needed actions and assisted us with important decisions throughout the entire home buying process.

Sarah was very easy to work with! Was here for us whenever we needed help or questions. She would go out of her way to show us a house that we we're interested in even if it wasn't going to work. She is here for her clients and very respected in what she does! Very blessed to have a realtor like Sarah!

Sarah was great to work with. She answered all of our questions within minutes and made us feel very comfortable during the home buying process. She even sent us a personalized Christmas ornament. I would highly recommend her!

Being a real estate investor I need a Realtor that knows her craft, Listens to our needs and is available for quick showings in this hot market. Sarah Otten Keily is that and more. She asks the right questions and directs us to exactly what we are looking for. Every detail in the process she is either right on track with us or a step ahead. Closings are flawless and follow up is always there if ever needed. Sarah Is always up beat and honest, never overbearing. I look forward to a future of deals with her. Jeff W

With my wife we were looking to purchase our first home. Sarah helped us in this adventure. Always on top and present for information Thanks a lot

I can't thank Sarah enough for the hard work, dedication, and time spent in selling my home. She offered excellent, honest, professional advice all along the way. No question went unanswered and responses were prompt. Sarah truly cared about making the process go as smooth as possible - she stepped in and took out all the stress in handling the negotiations. In all aspects of the process, she went above and beyond! I was so thankful for her guidance and support in selling my home of 20 years. I would highly recommend her. Thank you Sarah!

I was looking for a home, and with the help of Sarah and her professionalism I found it. She helped me during the entire process . Thank you

It was an absolute pleasure to work with Sarah as we purchased our new condo. Sarah never left any questions unanswered and always responded promptly. She is the epitome of a true professional and the type of person and realtor I want working for me: pleasant, responsive, organized, great communicator, problem solver mindset, wonderful work ethic, engaging personality, and very knowledgeable in the local housing market. I highly recommend Sarah!

My wife and I are involved in the business of real estate and construction - we have experience in the real estate arena, but Sarah was patient with us during the process. It would have been easy to have ridden the wave, but Sarah added extra knowledge to our buying process. We appreciate the time and effort she gave us. Thanks!

We decided to use a new agent. Sara was thoughtful, kind and positive! In addition she was very professional, and was always available and answered all are questions. She presented homes the second they where available and that best fit are descriptions. Thx

Working with Sarah is like working with a best friend! She is patient and really didn't rush us in the process at all! She tuned in to what me and my husband really liked and found us the perfect house. Sarah was a true blessing for our family. I teach so I really wanted to find a house before school started again. She really knew what we liked and if she thought something was a good fit she would show us. I want to be honest and say I was going to sell my house myself and not go with an agent because of previous experience I've had with realtors. After meeting Sarah I would recommend her to anyone. The process was so easy. She ended up finding us a perfect house for our family. Thanks again Sarah!

Sarah did a superb job with selling our home as well as helping us buy our new home. She was very professional, prompt and easy to work with. She made the buying and selling process as seamless as possible. I highly recommend her!

Sarah was great to have on our team during our house search in the Milwaukee area. She used all of the resources at her disposal to help us identify houses and moved quickly when we decided to submit offers (which we needed to do multiple times on multiple properties before we found the one !). She is a great communicator, pays attention to detail, and does whatever it takes to help her clients through all parts of the process. Thank you for helping us find our home! :)

Sarah is incredible. I legit popped my head off my pillow on a Tuesday morning and texted her, telling her I wanted to buy a house. In less than 18 hours, in an insanely competitive market, I had an accepted offer. I walked into that showing without pre-approval and she guided me through the whole process, and was there for me throughout the closing process. I cannot thank her enough for her impeccable work as my realtor and will recommend her to everyone.

Sarah provided us our most professional, pleasant and easy real estate experience in 5 home purchases/sales over the last 12 years. She responded quickly with information and requests to tour properties making herself available on very short notice. She provided valuable professional guidance when requested facilitating our home purchase. All of this on top of being incredibly personable and pleasant. We couldn't be more pleased. We will most definitely recommend Sarah.

Sarah was great to work with! She is very knowledgeable and went above and beyond my expectations of what a great realtor is!

Sarah was always very helpful and communicated very well. I would buy / sell with her again!

Sarah has been such a pleasure to work with! She is incredibly communicative, on top of everything, and has an overall warm personality. Our house sale and house purchase had more than usual ups and downs- she took everything in stride and went above and beyond to make things work.

I cannot recommend Sarah enough for all of your real estate needs. I had to sell my condo during an incredibly stressful time in my life and she made the entire process stress free. She was always available for my phone calls or emails and walked me through every step of the process. We accepted an offer after being on the market for 12 hours and closed one month later. What more could you ask for? Thanks Sarah!!!

Sarah was incredible to work with! She helped us for months on finding a new home, and finally she found us a deal that hit every box on our checklist. She was super sweet, friendly, and just a blast to work with. She stayed in constant communication, and would take her time explaining the process, and making sure that my Fiancee and i were both comfortable and understood what was going on. Sarah was very flexible in times and dates to come look through houses, and when we finally found the one and started closing, she was there with us every step of the way, offering her help in any way she could. Was an amazing person to work with, and highly recommend her to anyone looking for a house!

Sarah was a phenomenal help in the buying and selling of our homes. She listened to us and learned what we wanted as buyers and knew the house we'd want the moment she saw it. Not only that, but she already had people in place that she thought would be interested in our home and showed it to the future buyers the next day. Sarah made the process easy for through all the changes that happened along the way. We were thankful to have Sarah leading us through the journey and would highly recommend her to anyone looking to buy or sell! Thank you!

We started this process coming out of state. Sarah was someone my husband knew from sailing from forever ago, and knew that there wouldn't be a nicer person out there to work with as we settled in the lake country area. She was just as nice as my husband remembered and so timely with all of her replies. With her hard work and dedication to our wants and needs we found the most perfect home, and had an accepted offer within hours. She didn't stop there. She continued to check in and keep on top of everything so that our closing could happen on time. She even checked into small details for us without being asked to make sure that no leaf was unturned in our happiness with our home. If you want someone who cares deeply about your satisfaction, as well as someone who will work hard to make sure all your needs are taken care of, then Sarah is the realtor for you. Thank you again Sarah for all you did for us these past weeks!

A belated thanks to you Sarah for your kind assistance and to those of Shorewest in the purchase of the Brookfield property. I know it had its challenges that you handled with your calm and professional approach. Also thanks for your help in my daughter Andrea's home purchase in Oconomowoc. She too has high praise for your help.

Sarah is amazing. I'm a first time buyer and she was able to successfully guide me through the whole buying experience., She was very accessible 24/7 to answer any questions or concerns. I believe she truly made the process simpler just by her compassion and positive attitude. That is a gift you don't always find in the real estate process. She exceeded all my expectations and because of her I was able to find the home of my future.

Being out of state, it was a bit of a challenge looking for a new home. Sarah was patient, easy to work with and very thorough on getting answers to our home questions. She worked diligently to make sure we found a home that worked well for our family in a specific price range. Overall, she did a great job and we are loving our new home.

Sarah was a pleasure to work with right from the beginning. She was extremely helpful and willing to answer any questions or doubts that we had. She was also honest and realistic in terms of what to expect during the entire process. Overall, we had a great experience from start to finish and I would highly recommend her!

Sarah reached out to my husband and I after she heard from our family friends that we were planning to buy a home in the near future. She provided us with useful resources and connected us with a Shorewest team closer to our new city. Once we made an offer she was so supportive and guided us on the steps we needed to take! We really appreciate the thoughtfulness and follow up Sarah had! She took time after closing to check in and make us feel special about our first home purchase!

Sarah was the best! She was responsive, knowledgeable and honest. Helping us track down or next home was not an easy task as but Sarah crushed it. She was by our side throughout the entire process to answer questions and get us all the information we needed. It's a no brainer to work with her.

Sarah is dedicated to her craft and truly cares about you. I was very impressed how she stood up for me (her buyer) and made sure the home was a dream come true. I would recommend Sarah to everyone- she communicates at any time of day and will do anything she can to help.

While we worked through the buying and selling process, Sarah remained calm, confident, and dependable. Sarah created a wonderful balance between advising our next steps and clearly explaining all of our options, leaving us in control of all of our decisions. Sarah was available any time we needed her and she walked us through every step. We loved working with Sarah both as a realtor and as a friend. She became part of our family through this big transition!

Sarah was absolutely amazing throughout the entirety of the home purchase. She worked to listen to our needs and desires for a home and provided great options to view. Sarah worked to group our showings into one block of time. We were relocating from two areas of the state and finding this blocked time was greatly appreciated. When we found the right home Sarah worked tirelessly to complete our offer on a Saturday evening even though it wouldn't have been viewed until Monday. This hard work was so appreciated and paid off with an accepted offer on Sunday. So grateful to work with Sarah. She provided excellent guidance throughout every phase of the purchase, from listings to painters for our new home. Cannot recommend highly enough.

From the early stages of browsing, to stressful online auction situations, all the way through our ultimately accepted offer, Sarah has been an absolute joy to work with. She was extremely thorough throughout the entire process, always making sure we knew what steps were next. She worked fast over a weekend, when she could have waited until Monday, on our offer, because she was just as excited as we were to get our house! She was extremely patient and kind at being the go between for us and the seller, with several questions being relayed back and forth for weeks. Thanks to Sarah every aspect of our home buying experience has been smooth, and dare I say fun. If you want, someone to efficiently and calmly walk you through the home buying process, who has solid listing suggestions and strategies, great connections with inspectors and lenders, all with a go getter attitude that will close your deal with no issues, you want Sarah on your team.

I am very pleased to write this testimonial and referral for Sarah Otten as her former colleague and manager at Trek Bicycle. Sarah in five words is professional, highly-responsive, creative, organized, & upbeat! More than anything, Sarah is someone that you can rely on to be highly committed to whatever she takes on, and she is someone that brings a positive attitude to her work. I've had the privilege of working with Sarah Otten for nearly seven years at Trek Bicycle. Sarah started with Trek as a Marketing Intern for Madison BCycle while finishing up undergrad at UW Madison. After excelling in her role as an intern, Sarah was hired full-time as a Customer Service Representative for BCycle, a national bike share equipment & services provider. Sarah joined Madison BCycle and BCycle at a time when both organizations were in the start-up phase, and in her tenure, she took on a wide range of responsibilities, including marketing, social media, and event planning & customer management. Sarah is great at building rapport with customers and colleagues. Given these skills and her proven expertise with BCycle's product and software platforms, Sarah served as the primary customer representative for BCycle's largest clients, including the City of Philadelphia and Los Angeles. In this role, Sarah provided highly responsive, daily customer support for a highly technical software platform, and coordinated internally within the organization to elevate issues and provide organized and timely communication to customers and fellow staff. Sarah is highly organized, and she has excellent communication skills, both written and verbal. Sarah was responsible for managing BCycle's monthly newsletter, a customer-facing electronic communication that was sent to nearly 500 contacts monthly with a 60% open rate. In addition to managing the monthly newsletter, Sarah assisted with BCycle's weekly customer communication, and helped manage the company's website and social media presence. Sarah excels at event planning, and she was responsible for organizing and managing day-of logistics for the vast majority of BCycle company events, including BCycle's annual customer convention, a three-day event hosted across multiple venues in the Madison area, with 125+ attendees. In her role as the conference event manager for multiple years, Sarah worked directly with BCycle's President as well as BCycle management to coordinate all aspects of the event, including conference agenda, speakers, venue/catering logistics, transportation, signage/printed materials/swag, IT/AV set-up, attendee communication & registration, and overall project management. As a veteran organizer of the convention, Sarah kept BCycle upper management accountable & on-time for important event deadlines and milestones. Just as important as Sarah's professional skillset and work ethic, Sarah is an enjoyable person to work with. She is highly professional, brings a positive attitude and energy to her work, and she promotes a healthy and highly cooperative work environment. I wish Sarah the best of luck in her new professional endeavors and if you are considering her as your real estate agent and partner, I am confident that she will exceed your expectations! Best regards, Brian Conger BCycle Director of Sales & Customer Service Trek Bicycle Corporation

I cannot say enough good things about Sarah Otten. I've worked with her for 4+ years, and she's great. Sarah knows what it takes to build strong relationships and connect customers to the right resources to get information quickly. Sarah took the time to understand not only what we were looking for but why, and that made her incredibly helpful in making our business operate at the highest level. Sarah's personal care and professional support will serve her clients well in the real estate world. Sarah is going to help a lot of people find the home that they have been seeing in their dreams.

I cannot say enough good things about Sarah Otten. I've worked with her for 4+ years, and she's great. Sarah knows what it takes to build strong relationships and connect customers to the right resources to get information quickly. Sarah took the time to understand not only what we were looking for but why, and that made her incredibly helpful in making our business operate at the highest level. Sarah's personal care and professional support will serve her clients well in the real estate world. Sarah is going to help a lot of people find the home that they have been seeing in their dreams.

I cannot say enough good things about Sarah Otten. She has been our personal customer service representative at BCycle for the last 4 years, and she was great. That role is about building relationships and connecting us to the right people and information quickly. Sarah took the time to understand not only what we were looking for but why, and that made her incredibly helpful in making our bike share system operate at the highest level. That level of personal attention and professional service will serve her clients well in the real estate world. Sarah is going to help a lot of people find the home that they have been seeing in their dreams.

Sarah is great! She has fantastic interpersonal skills and is a pleasure to work with. Sarah takes care to get to know her clients which makes working with her a breeze. She has excellent customer service skills and knows what it takes to get the job done! She will listen to your needs and help you find what will best fit your needs.